Is ordering from Magic Whiz secured?
We understand your concerns and have taken all the necessary steps to ensure that your order is completely secure. All transactions use SSL 128-bit encryption and processed through Yahoo! Merchant Solution. Yahoo! is one of the most used company on the World Wide Web, with this we assure you that your order will be secured!
Can I come in to purchase magic tricks or pick up my order?
We are strictly a online magic store, all purchases are processed through our online system. No visitors will be allowed. However, if you are within 10 miles from us you may qualify for Free Shipping with any order amount.
A magic trick item was priced lower at another store, do you match prices?
Low Prices Guaranteed! We will match any identical price that you see advertised elsewhere. Depending on the item we may even beat their price and give you a better discount. Contact us!
How much does it cost to ship my order?
We ship with USPS and UPS. The average standard shipping method will cost anywhere from $5 - $10. The cost of shipment will depend on the weight and distance from our Southern California warehouse to your doorstep. You will find that this is the standard shipping model for many shipping carriers.
When will I receive my order?
It may take 1-3 business days to process your order depending on stocked inventory. In the case that your order is delayed we will notified you by phone or via email.
What is the return policy?
We accept returns on orders that are unopened and within 30 days from the delivery date. All returns requires that you call or email our customer service department and obtained a RMA#. For more information please visit our return policy page.
I am hesitant on revealing my information. Will I get spam emails?
Here at Magic Whiz we dislike spam just as much as you do! Therefore, your information will not be released to anyone. The only time your information is used is to ship your order or contact you if there are any problems processing the order.
My order was damaged upon receiving the package. What do I do?
We will do our best to protect your order before it leaves our warehouse. When the order is picked up by UPS or USPS, from time to time, the order can be damaged while being transit to you. In this case you will need to file a claim with them. Keep all packaging materials and product in the order that you received it for inspection. We will be happy to provide any documentation for the claim, just give us a call.
We hope we answered all of your questions and concerns. If not...contact us info[@]magicwhiz.com - please remove [ ] |
